TideDesk AnyDesk says commercial use detected? What you can do
AnyDesk's free version allows private use only. When the way you use it looks like work, AnyDesk shows a "commercial use detected" message and restricts the free version. Here is what that means and what you can do.
Why it happens
AnyDesk says it shows this message when your usage pattern looks professional or work-related. A licence is needed for work tasks, paid support, or reaching a device you use for your job.
If you only use it privately
AnyDesk lets you ask to be whitelisted, so it can look at your case individually. If you already bought a licence, sign in or enter your licence key in AnyDesk, so it can recognise you. See AnyDesk's own page.
If you do use it for work
Then the message is right, and you need a paid licence, from AnyDesk or from another remote desktop.
TideDesk: no guessing from how you use it
- Free for personal use, including unpaid help to family and friends, with no time limit on sessions.
- It never watches how it is used. Its only rule is published: a computer managed by an organisation (joined to an Active Directory domain or to Microsoft Entra ID, or enrolled in device management such as Intune) shows a notice that work use needs a licence. TideDesk reads this from Windows on the computer itself and sends nothing anywhere.
- For work, one licence per person, used on any number of their own computers: see pricing.
- No account: connect by device ID or address, with an access code.
- Direct and encrypted: screen, sound and input go straight between the two computers, never through a server.
What TideDesk doesn't do (yet)
- It is an early alpha, for Windows. An Android viewer is an experimental preview.
- It never relays a session, so on some networks (for example mobile data on both sides) you need the router to open a port, port forwarding or a VPN: see remote desktop over mobile data.
- For a full comparison with other tools, see TideDesk vs AnyDesk, TeamViewer, RustDesk and VNC.